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3 Requirements For Flood Damage Restoration

4/22/2019 (Permalink)

Storm Damage 3 Requirements For Flood Damage Restoration SERVPRO uses equipment to dry properly to ensure no moisture is left for future damages.

Cleaning Requirements For Flood Damage Restoration

Flooding can introduce highly contaminated Category Three water into structures where it is likely to cause extensive primary and secondary damage. The cleaning requirements established by the Institute of Inspection, Cleaning and Restoration Certification, the certifying and standard-setting body of the restoration industry, are necessary to reduce the risk of fungal and microbial growth after a flood damages a residence in Laguna Beach, CA.

1. Extraction

Restoration professionals must remove standing water prior to cleaning or attempting to restore materials or contents at a residence. These experts often use pumps. Depending on the portion of a home that is flooded, it may be possible to pump quickly. Otherwise, more gradual extraction will be necessary. It is crucial to allow the pressure on basement walls to gradually equalize to avoid structural damage.

2. Disinfection

Flood damage usually involves grossly contaminated Category Three water. Restoration specialists also refer to this type of water as black water. It may contain bacteria, chemicals, fungus spores, heavy metals, solid waste and other risky substances. One of the most important cleaning requirements involves using a flood disinfectant to prevent infection or mold growth.

3. Drying

It is essential to completely dry any part of a residence that has been exposed to water. Moisture and organic material combine to support many types of fungi. In addition to extracting water with a pump or wet vac, flood clean specialists may also recommend the use of a dehumidifier to lower relative indoor humidity levels to the range of 30 percent to 50 percent. Low humidity levels can inhibit mold growth.

Damage restoration professionals certified by the IICRC meet the cleaning requirements set forth in industry-leading standards. It can be challenging for non-professionals to properly clean up flood damage, but experts can use commercial-grade equipment and EPA-rated flood disinfectant to reduce the residual risks of storm or water damage at a residence in Laguna Beach, CA.

What Is Secondary Damage?

4/16/2019 (Permalink)

Water Damage What Is Secondary Damage? SERVPRO uses equipment to remove water and dry properly to ensure no moisture is left for secondary damages.

While water is essential for your survival, it doesn’t suit you well in some situations, especially when it comes into contact with materials in your office building in large, sudden quantities or consistently over long periods of time. An immediate burst of flooding can cause terrible damage, but undetected water over many months or years can introduce secondary damage and other problems such as black mold. It’s important to understand the issues that can arise when gradual water damage occurs.

How Flooding Starts

You try to guard your Aliso Viejo, CA, business against disasters, but they’re not always possible to predict or prevent. Floods are among the most devastating emergencies you could face at work and one of the biggest causes of secondary water damage. Here’s how they can start:

  • Sewer backup
  • Leaky or broken pipes
  • Weak roof or missing roof shingles
  • Poor drainage
  • Water that finds its way into your building’s foundation

What It Leaves Behind

When water gets on the floor, onto furniture or on the drywall, you may face damage even after you clean it up. This is known as secondary damage. From this, you may find fungal growth and other bacteria in parts of your building. It usually requires a trained professional mold remediation specialist to remove.

What Happens If You Find Mold

If you spot this type of damage, there’s a good change black mold is present. This isn’t something you should try to clean up yourself, and you definitely don’t want to ignore it. A professional crew will use specialized chemicals and processes to get rid of the mold and sanitize the affected area so you feel comfortable resuming your work duties in the building.

What You Should Watch To Stay Proactive

Parts of your building with high humidity, such as laundry facilities, bathrooms with showers or exercise rooms, may be susceptible to mold growth before or after a flood. Also, you should check your plumbing systems regularly.

You don’t want to find black mold at work. Be on the lookout for problem areas and be prepared to call the professionals if water damage occurs.

Do You Know Anything About Mold: Understanding the Basics

4/10/2019 (Permalink)

Commercial Do You Know Anything About Mold: Understanding the Basics SERVPRO has the expertise to treat any type of mold found in your business

Understanding Mold 

Mold growth may cause business interruption, especially if your building is exposed to a significant infestation. While every mold can be remediated, the cleanup also depends on a timely response. This means that there is a point when an infestation may result in the condemning of a property. Thankfully, most mold problems are discovered before that happens, especially in commercial properties where routine inspections are the norm. However, sometimes knowing that your business will survive isn’t enough. Sometimes you need to understand something to feel at ease about it.

1. Mold Versus Mildew

While both mold and mildew form in high humidity, they are very different. Mildew is flat and often easy to remove. Mold is fuzzy and plants itself deep into porous surfaces. Mildew is usually gray and white. Mold is shades of green, yellow and black.

2. Danger or Harmless

Any mold growth should be dealt with carefulness. While not all species are toxic, without testing it is impossible to know the potential risks of handling. At a minimum, you should wear a respirator, protective eyewear and gloves before interacting with a colony.

3. Causes or Cause

Water damage, inadequate ventilation or high humidity can lead to mold infestations. Therefore, moisture is the primary cause of mold development. The best ways to avoid this type of environment from developing is to install dehumidifiers and adequate ventilation systems.

4. Professional or DIYer

A mold remediation specialist in the Dana Point, CA, area is likely better equipped to deal with a mold colony. A DIYer may be able to handle a small mold problem, but anything significant should be dealt with by trained and certified professionals.

Business interruption is likely inevitable in most mold growth situations. However, that interruption doesn’t have to be long-lasting, especially if the infestation is caught early. Routine inspections play a pivotal role in early detection as does having certified mold removal expert on speed dial in case a problem ever arises.

Commercial Water Damage Events Present Unique Challenges in Laguna Beach

4/3/2019 (Permalink)

Commercial Commercial Water Damage Events Present Unique Challenges in Laguna Beach SERVPRO of Laguna Beach/Dana Point is ready for any disaster on any size loss.

Flooding and water damage events at Laguna Beach commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Laguna Beach

SERVPRO of Laguna Beach specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call anytime, day or night, 24/7/365 at 949-831-6201.

Third-Party Certification From the IICRC

3/23/2019 (Permalink)

Why SERVPRO Third-Party Certification From the IICRC Our employees are trained appropriately

Third-party certification from an agency such as IICRC, or the Institute of Inspection, Cleaning, and Restoration Certification, is valuable to members of the restoration industry. A mitigation certificate from an independent organization means that a restoration company, its work, and its techniques have been thoroughly reviewed. The third-party evaluation often includes a review of training procedures and adherence to established industry standards. The endorsement gives customers, insurance companies, and business partners confidence in the cleaning and restoration professionals.

Additional Resources

With certification, companies in Dana Hills, CA, may have access to valuable resources from the independent agency. These advantages may include

  • Cutting-edge concepts and procedures
  • Marketing materials relating to certification
  • Webinars and other training
  • Convenient renewal processes

Third-Party Certifiers

The Institute of Inspection, Cleaning, and Restoration Certification is one of the leading organizations providing inspections, approval, and certification services. Experts from the Institute inspect, audit, and assess the procedures used by restoration professionals. The objective reports from an impartial party help cleaning and restoration companies make decisions about how to improve their services. Products and procedures that receive approval and certification from independent organizations are more likely to deliver top results that satisfy customers.


SERVPRO Industries has worked in the restoration and mitigation arena since 1967. In addition to obtaining third-party certification from the Institute, they have established a National Training Center to pass along certification and to be sure that each employee is trained appropriately. The Institute Training Program is accompanied by an e-learning program, continuing education, training for new franchisees, and employee certification courses.

Valuable Benefits

Certification from a third-party company such as IICRC helps restoration and cleaning professionals develop the procedures and work to keep claims costs down. It helps companies gain brand awareness with a reputation for top-quality results. Close associations with third-party certifiers is also a great way for company leaders in Dana Hills, CA, to gain access to important resources.

Flooded Basements: Things You Must Remember

3/14/2019 (Permalink)

Water Damage Flooded Basements: Things You Must Remember Flooded basement in Emerald Bay, CA

Flooded Basements

A residential basement flood is never fun. Any homeowner in Emerald Bay, CA, who has suffered through one understands this. If you are such a homeowner, it is understandable that you would want to find ways to remedy such a situation. However, there are a few things that you need to remember before trying to fix a flood completely on your own.

1. Don’t try to save electronics. Mechanical equipment, appliances, electrical motors and other similar items should be thrown out and replaced if they have been exposed to flood water in your basement. Insurance coverage might include the replacement of such items in the event of a basement flood, so check with your policy and your agent. Flooded drywall, carpet, insulation and similar materials will most likely need to be discarded, as well.

2. Stay away from flood water. Entering your house while it is still water logged from a flood could lead to you being endangered by electrical hazards and deep waters. Find a way for the water to be removed or the power to be cut by professionals before entering your home.

3. Always use a flashlight. If you get cleared to enter your home while it is flooded, make sure that you have a flashlight and proper water-wading clothing at all times. Always watch your step, and have someone either with you or nearby at all times if you can.

Handling a basement flood all on your own is not usually a good idea. In most cases, it makes sense to enlist the help of your local residential water damage cleanup company to help you clean up the water, figure out a reasonable cleanup plan and take action to restore your property. Professional cleanup technicians can help you find solutions that you may not have thought of on your own, increasing your chances of a happy outcome.

How to Control Moisture in Your Home and Prevent Mold Growth

3/5/2019 (Permalink)

Mold Remediation How to Control Moisture in Your Home and Prevent Mold Growth Mold grows around leaky pipes and underneath sinks with damaged seals

Humidity can be both a blessing and a problem. It is the latter that you need to be concerned with as a homeowner in Treasure Island, CA. Humidity can come from water damage and often brings with it mold growth, which causes real problems in your home. Fortunately, there are some things that can be done to keep moisture in check and your home safe and sound.

Prevent Water Damage

Check the fittings on your pipes and look for signs of leakage or drips. Tighten the joints and thoroughly dry out any wet areas. Likewise, inspect your roof and walls for any leaks coming into your home and ensure that repairs are performed. The same goes for any windows that do not seal properly, as moisture entering around your home’s windows can easily seep down into the studs and wallboard below.

Immediate Cleanup

In the event of a flood from severe weather, a pipe burst or an overfilled bathtub, it is imperative to remove any water-soaked carpet, furniture or other belongings and dry the area out. Leaving carpet or other wet items to dry over time invites mold spores to take hold and take over. Drying things out immediately is the key to mold prevention.

Control Humidity Levels

If you live in a high humidity climate, it would be worth it to install a dehumidifier to keep the level at 50% or lower, especially if it is also warm. Since humidity levels can change throughout the day or with household activities, get one with an automatic sensor to save you having to check repeatedly.

Discourage Mold Growth

Buy paint that has a mold-retardant added to inhibit the growth of mold spores in your siding, garage, basements, bathrooms or other areas where recurring mold is a problem. Immediately treat or remove any sign of mold before it gets out of hand. A professional mold remediation service can help make sure it is done safely.

If you are diligent in following these simple guidelines, your risk of dealing with mold in Treasure Island, CA, will be lowered. And most of them are simple enough that you can start your mold prevention strategies today.

A Vendor That Knows What You Want

2/19/2019 (Permalink)

Why SERVPRO A Vendor That Knows What You Want SERVPRO working hard to make it "Like it never even happened"

As an insurance agent in Lantern Village, CA, you know that restoration contractors run the gamut from nightmare to dream. You want local contractors to ensure your customers get help as quickly as possible, but local contractors vary in quality, and you can spend too much time checking up on vendors to make sure they meet the bar. You need a preferred vendor that can reach everywhere your customers live, and you need one with reliable standards and practices. You want a vendor that treats your customers like their customers, and you need a group that makes the job of your adjusters much easier. This is exactly why many agents have chosen SERVPRO as a preferred vendor.

What Customers Want

You know contractors in your vendor program are a reflection of your agency, and customers even see vendors as an extension of your company. This is one reason SERVPRO is a top choice for insurance agencies nationwide. You want what customers want, and your customers value:

  • A fast, initial response
  • Knowledgeable service professionals
  • A quick and thorough cleanup
  • Quality restoration

What Adjusters Want

As an insurance agent, you are happy that your customer is comforted by the quality and professionalism of your vendor. This vendor has the power of national standards and practices with local reach. Your adjusters are also happy because they know the fast response and resources mean limited damage and limited cost. Your adjusters also appreciate:

  • Fast response
  • An accessible, centralized claims information center
  • IICRC training and practices

Getting What They Want

When disaster strikes, your customers may be scared. Many times, the first impression a customer gets is the one made by your preferred vendors. These vendors can do a lot to ease or ignite customers. SERVPRO is an insurance agent favorite because they get it. They know that sometimes wants are beyond needs. They know what your customers want, and they know what your adjusters need.

Dana Point Mold Remediation

2/18/2019 (Permalink)

Mold Remediation Dana Point Mold Remediation Whether Black Mold or your average mold, SERVPRO of Laguna Beach /Dana Point is here to help.

Mold Remediation

When purchasing a home for your family, one would hope that the home is in good condition and safe from all pollutants. Unfortunately, that is not always the case. SERVPRO of Laguna Beach/ Dana Point was recently contacted by a local homeowner who was reaching out to us after noticing some discoloration in the flooring of his closet. He thought it might be related to a water leak of some sort. The sad result was that some water in the floor wasn’t the only thing that was discovered.

In an effort to sell the home the prior home owner had remodeled the bathrooms. The shower was improperly built using drywall and then tiling over the drywall. This type of installation is incorrect and will not hold water. Needless to say, every time they used the shower, the drywall was saturated in moisture. Once it reached maximum saturation the water then started to leak into other rooms, including the kitchen, lower bathroom, living room, adjacent bedroom and pantry. Capillary action caused the water to wick up the drywall and into other semi-porous building materials of the home. The constant supply of water and building material acted as a type of food source for the mold to be amplified. Extensive mold remediation had to be done throughout the home.

The process

Immediately, containment was set up with HEPA filtration and negative air pressure. The drywall, wood flooring, baseboard, door jambs and cabinetry all had to be removed and properly disposed of, with careful consideration being given so as to avoid cross contaminating the unaffected areas of the home. Mold growth on the framing was extensive. The framing was cleaned, sanded and HEPA vacuumed several times over to remove the extensive mold build up. After the physical removal of the mold the contained area was cleaned using wet wipe methods and HEPA vacuuming to ensure the removal of all mold spores that could be in the air or settled on other services.

Once the clean up process was complete an Industrial Hygienist then collected tape lifts and air samples to be examined in the laboratory. This is done to determine if the home is safe for the home owner and his family to return. The Industrial Hygienist gave the all clear and the homeowner and his family were able to move back home promptly. Over the next six weeks we performed extensive reconstruction to help this family get their kitchen and bathrooms back. Using the correct shower building methods of water proofing, mortar bed and tile installation to prevent this type of damage from ever happening again, SERVPRO of Laguna Beach/ Dana Point was able to help the Harper family return to the place they called home, safely and free from mold.

Water’s Rising: Protecting Your Business from Flood Damage

2/12/2019 (Permalink)

Storm Damage Water’s Rising: Protecting Your Business from Flood Damage Sandbag barricades in Three Arch Bay, CA

Protecting Your Business from Flood Damage

Flood damage can be brutal. Businesses can be boarded up and shut down for weeks or months. While precautions that you take now will likely not eliminate all damage sustained during a flood, it can help to make the mitigation and restoration process go smoother.

1. Sandbag Barricades

While storm damage can wreak havoc on your roof, a flood focuses on your foundation. To prevent damage to the interior and crawlspace of your business, purchase several sandbags that can then be stacked as a barricade against the rising water. While sandbags may not eliminate all evidence of water, they will help to divert the water away from weak points in your facility.

2. Secure Exterior Decorations

Believe it or not, exterior decorations, like lawn furniture and garden statues, cause a lot of flood damage. These items become floating battery rams when not secured. Purchase chains or weights, and tie down or weigh down loose decorations to prevent harm to your property.

3. Elevate Electronics and Office Furniture

Flooding can damage sensitive electronics and turn office furniture into dangerous unmanned weapons. The best thing you can do is move sensitive equipment and portable office furniture above the ground floor. This way you protect your property, employees and yourself from harm.

4. Create a Response Plan

A response plan does not refer to your personal response to a flooded business but rather the emergency response for cleanup and restoration. A disaster restoration specialist in the Three Arch Bay, CA, area can help you with this plan by assessing your business and making suggestions for possible actions to take after an emergency.

Flood damage is likely devastating when it occurs, and while preparations may not resolve every issue with a flood, they can minimize loss. Preparation is more about security than the complete elimination of risk. Take the steps above to ensure that you are doing everything you can to protect your business.