What our Customers say...

Testimonials

The project manager Bogdan was professional and care about his people. He will make sure you are happy with the end product and is very knowledgeable about all that he does. This company is lucky to have him.  

 

Joey and Luis M were great. My kitchen suffered a water leak and the remediation team (Joey and Luis) did an excellent job communicating the process and updating on progress. Their work was thorough and they were extremely clean. I hope to not need SERVPRO again, but if I do I am going to ask for them.

After a pipe burst in my house they did everything to tear out the drywall and make sure there was no mold.

Jesse, Miguel, and Michael came out after our home was flooded. They were very professional and saved our house from more damage. They came by every day to check and were very thorough. We highly recommend them. They answer the phone very quickly even "after hours".

Just amazing! The work they did in the time frame they did it in is just amazing! Thank you so much SERVPRO!!!

I do not have one negative thing to say about this company! They get it done and they do it respectfully!

Why SERVPRO? Why not, they are awesome! 

The group of gentlemen that arrived at my home were courteous, prompt and very efficient.  They were very knowledgeable and explained everything they were doing to help me feel at ease. Thank you!

What can I say, these people did an amazing job and they were so polite to my entire family! Thank you!

Thank you SERVPRO! You were just amazing! You helped me and my family so much! 

Thank you for the great work!  The company was fantastic.  Very Satisfied. We couldn't have done the work without them. 

We were very satisfied with the work from SERVPRO.  The level of service was great.  The whole process went smoothly. 

We couldn't have asked for a better experience.  Thank you for the great team.  Real life saver!

SERVPRO was very professional.  They went above and beyond.  Great experience. 

We had a great experience with SERVPRO.  The services were great and we couldn't have asked for a better company.  Very impressed. 

The work from SERVPRO looks fantastic.  The are very professional and provide great services.  The team members are great and treated us if we were one of their own. 

We could not have asked for a better company to help us during this tragic time.  The storm destroyed everything in its path.  Thank you for the great work and clean up. 

The team at SERVPRO was great!  They are very professional and polite.  Thank you for a great experience. 

We had a great experience with the team.  We could not have asked for better service.  We are very impressed by the work done.  We would defiantly use again if ever needed in the future. 

We had a great experience from the team at SERVPRO.  The customer service was great and they went out of the way to ensure our business was up and running quickly.  Thank you!

Thank you SERVPRO for saving my home!! Mike Calvin was incredible! He really went out of his way to take good care of my belongings!! I really appreciate his services and am grateful to have had Mike oversee my personal belongings!

I had ceiling leak in my home and SERVPRO was able to come out the same day, help contain the disaster, and get me on my way to feeling like it wasn't going to rain in my home all the time. I was so impressed, I even had to give them a YELP review. Great team of people.

Professional, Polite and on time. I highly recommend to anyone looking for great service. These guys were amazing!

Very good crews and helpful office staff. Everyone explained everything very well and and helped me with my insurance claim.

Prompt, polite and professional!

I own my own shop in Dana Point and when the weather came through this past holiday it closed me for business. The rain damage was everywhere from a faulty roof. SERVPRO was quick to respond, helped me through my mess of a business and helped me get back on track to reopen for the new year. Thanks!

All of your crews were very professional. Your company provided excellent service at a good price!

SERVPRO has to have one of the fastest response times I have ever encountered for an emergency service company. It was after midnight a few days ago and the winds blew a branch off my tree in my backyard. It broke my sliding glass door and they came out quickly to board it up before further damage could happen. Thanks SERVPRO for your help.

I had a water damage from a slab leak. These guys responded fast and got the job done quicker than I thought. High marks all around.

I can't believe the response time for this company. I wasn't in any rush, but they were able to work around my schedule for setting up an estimate and getting people to my home to take samples for testing. Once those results were in, SERVPRO was immediate in their response time to let me know we needed to get to work right away. I am very happy with the work done on my home. I highly recommend.

I didn't know who to call at first when I had a slab leak in my home. Then I remembered seeing those green trucks everywhere with the SERVPRO logo. I did my google search, called them up, and they were out helping me fix my house within two hours. Quickest response time I have ever had on anything.

As a realtor in the Laguna Niguel area the only company I refer my clients to is SERVPRO of Laguna Beach / Dana Point. They are the most professional, capable and reliable servicemen I have ever worked with.

The nicest crews I have ever had in my home! Jonathan was great! He deserves a raise. Thank you for your service!

Excellent service! Thank you for getting rid of the mold in my bathroom. Aaron did a great job.

In my 18 years in the hotel industry I have had many water damage disasters. I have never seen a crew as professional, courteous and skilled at what they do. Even our guest were giving your team complements. Thank you for all your help!

SERVPRO saved the day! You guys are the best at what you do. Unfortunately, I have had this happen in the past and I was very unhappy with your the other company. I hope I never have another pin hole but if I do I won't hesitate to call your company.

The smoke smell and soot left over from the fire in my garage is completely gone.You guys rock! You totally lived up to your slogan, "Like it never even happened". Excellent job painting too!

My family and I couldn't figure out why we were constantly waking up with runny noses and colds. When our doctor recommended we have our house checked out for mold. Your team came in and found that we had a leaking dishwasher that was causing mold to grow on the wall behind it. Your expertise in cleaning it up and getting rid of all the mold and water damage was second to none. Thank you SERVPRO!

Your company was the most professional contractor I have ever had in my house. The mold and musty odor smells are gone! Thank you so much SERVPRO of Laguna Beach!

I had a water damage caused by a pinhole leak in a copper pipe in the wall. I noticed it when I stepped on my hardwood floors and water came squirting out. I immediately called my agent who recommended SERVPRO of Laguna Beach. They responded promptly and got everything dry. I was most impressed with the way they put everything back together like it never even happened. Just like they promised. The office personal was extremely polite and the workers were some of the workers were exceptional!

The crew at SERVPRO did an unbelievable job cleaning up by home after my kitchen fire. I thought we would never get the smell out of the house. After the first day I knew I picked the right company. Mike and Zachary were so professional. They explained the process to me and were quick to respond to my needs. I couldn't believe how quickly they got the smell out. My home looks better than before and best of all the odor is gone. Great job SERVPRO. I've told all my friends about your company!

Aaron was amazing! He deserves a raise! He was so helpful and re-assuring. He communicated everything so well and is a great guy. Thank you for being so clean and helpful.

I called on a Friday for an estimate and SERVPRO was able to get out the same day. I couldn't believe how fast the response time was for these guys.

I was a victim of a really bad accident that occured near my home. A drunk drive drove his vehicle through the side of my home and then proceeded to get out of the car after the accident and attempt to run away. Thankfully everyone was safe, but beyond the boarded up house, I also needed biohazard help. The crew that showed up to board up my home saw some blood that the drive left behind and helped me get it clean. I was really impressed with these guys. 100%

I  am a commercial property manager and recently had a large leak that created extensive damages. I had heard many good things about the SERVPRO of Aliso Viejo so I hired them
To do my restoration. All I heard was true very professional, timely and their customer service was top notch.

See the rest of the review at Yelp

I own a resturatunt and had a grease fire in the back kitchen of my place. As any business owner knows, closed business is no money. SERVPRO was able to get my company back up and running within a day. Speedy. Polite. 100% worth every penny.

We were happy to see some of the SERVPRO crew members come out to help support our monthly cleaning of the hills and parks volunteer program. We've never had a company come out and care so much about the community they are involved in as much as I have seen in SERVPRO. I look forward to seeing their SERVPRO green shirts again next month.

My landlord called for pricing on water damage and repair to a few companies after finding them in the Yellow Pages Book. I chose to look up services online and found SERVPRO had great reviews and customer feedback. I was able to call and have them contact my landlord and schedule work to start. Very happy with the outcome of the work done. Thanks SERVPRO.

I recently had a family member pass away in my home. It was a horrible experience and as I was busy with plans for the funeral arrngements, it was nice to know that SERVPRO was taking care of the mess at home. Thank you SERVPRO for your quickness and grace in handling this matter. We appreciate it.

When we had a small fire in my bakery we needed to get back into business right away. Thanks to SERVPRO I was able to do just that. My store was cleaned and restored by to business ready within a week. I highly recommend SERVPRO of Laguna Beach/Dana Point.

I manage several properties along the coast and I always use SERVPRO of Laguna Beach/Dana Point when it comes to first and second opinions about work that should or need to be done for water damage. I appreciate how honest they are and respect that they always keep me informed every step along the way of any job process.

Thanks to a random flash flood our backyard stormed into my kitchen. Thanks to SERVPRO of Laguna Beach we were able to get it taken care of quickly and stress free.