Recent Water Damage Posts

Is Drain Cleaner Harmful? Here are Tips to Help Unclog Without It

5/26/2020 (Permalink)

Low angle view of baking soda with vinegar, natural mix for effective house cleaning Vinegar and Baking Soda Are Worth a Shot

Is Your Sink Draining Slowly?

Are you tired of watching the water simply lag? You're probably considering cleaning out the clogged drain by using a store purchased product. It's a common thought with a large market. Homeowners in Emerald Bay, CA, should think again. The formula could be doing more harm than good. While it's certainly a possibility, here are three things to consider before you pour it down your pipe system.

1. Chemicals Can Wear Out Pipes
The drain cleaner acts as an agent, loosening the block. When the fluid enters, it begins a process of heating up to dissolve and work out the obstruction. That means you're intensifying the metal for a long period of time. Used too often, this could harm your pipes, creating holes and a possible leak or bust. In addition, this doesn't always eliminate the obstacle. At times, it simply moves your blockage further down to another area.

2. Snakes and Plungers Are Worth Your Time
Before resorting to something off the store shelf, test out a device instead. Snakes and plungers are made in smaller sizes, and they can often be effective on a clogged drain. The snake allows you to move into the pipe and push out or pull up the trouble. The plunger, while often used for the toilet, uses force to extricate the complication. If you have a severe issue, a sewer cleaning company can do a house visit, locating the origin of the dilemma.

3. Vinegar and Baking Soda Are Worth a Shot
Using what you know is sometimes a valuable choice. You may at times put vinegar down your air unit, cleaning out any clogs. You can try this with sewage cleaning as well. Put a half cup of baking soda down the drain line. Then, create a reaction with a half cup of vinegar. Be sure to cover the hole with a cloth. Finally, clear it out with hot water.
You have options when caring for a clogged drain. Think about your long-term needs before you make a choice.

Is Your Water Loss Covered by Commercial Insurance?

5/11/2020 (Permalink)

Ceiling damaged by water. Hole on ceiling Water leaks on the ceiling are the most common business losses

Water leaks are the most common business losses. Indeed, there are many water-related issues, including damaged pipes, that can harm your Treasure Island, CA, building. It is important to know which of these emergencies are actually covered by your insurance policy.

What Is Excluded

There are three main causes of water damage that are usually excluded from insurance coverage. They are:

  • Slow leaks
  • Freezing
  • Floods

Slow leaks are defined are those that leak or seep continuously for at least two weeks. Insurers believe that you as the business owner or property manager should be responsible for the maintenance of your property. That means addressing any leaking pipes before they become a larger issue. If you fail to do so, your insurer will deny your claim.
Cold weather can also lead to damaged pipes. The pipes can freeze and eventually burst, causing massive flooding. This loss may not be covered by insurance if the insurer determines that you failed to keep your building warm enough. However, if you tried to maintain the heat in your building but the pipe burst anyway, the insurance provider could make an exception and cover your claim.
Finally, as with homeowners' insurance policies, commercial policies do not cover flood damage. However, you can purchase separate flood insurance.

What Is Covered
Luckily, there are many water losses that are covered by insurance. This includes destruction that results from a sudden emergency in your building. If an appliance malfunctions or damaged pipes burst without warning, your insurance provider can help you pay for repairs.
Your policy likely also includes rip and tear coverage. If water damage repair specialists have to tear down your walls to repair your plumbing system, the insurer should cover the costs.
Not all water losses are covered by insurance. If you have any additional questions, check with your provider to determine the exact nuances of your specific policy.

What to Know About Sewer Damage Cleaning in Your Home

2/14/2020 (Permalink)

Sewage water on the floor Sewer damage in a Laguna Beach, CA home

What To Know About Cleaning Up Sewer Damage

When a home in Laguna Beach, CA, experiences sewer damage they may have to contact a local restoration service for help with a sewer cleanup. This is highly recommended because certain regulations should be met any time sewage material is cleaned. Here’s what you may want to know about cleaning up sewer damage in a home.

1. Sewage is Called Black Water

One thing to remember about sewer backup, such as that from a flooded toilet, is that it is categorized as black water. This category is used to classify any water that may have had contact with harmful materials such as fecal matter. There are standards for dealing with this type of water designed to help avoid the spread of these contaminants and bacteria.

2. Following Safety Procedures is Important

It’s important to follow safety standards when performing a sewer cleanup. This includes wearing proper safety gear such as boots, coveralls, gloves, and masks. It’s also important to ensure that no sewage material is tracked to unaffected locations to avoid the spread of bacteria.

3. Professionals Should Handle the Restoration

Any time sewage is involved it is highly recommended that a professional be called. A water damage restoration service will have the tools, training and standards knowledge needed to handle any cleaning and repair as quickly and safely as possible. A restoration team should also be able to decontaminate the space and check for any related damages that could occur as a result of sewage flooding.
When performing a sewer cleanup it’s highly recommended to contact a professional for help, as these professionals have the training and tools for safely performing a cleanup. Sewage is considered black water and all safety precautions should be observed when dealing with this material in order to help avoid the spread of bacteria. If you have any questions a professional may be able to help.

4 Ways To Avoid Water Damage on Your Construction Site

1/28/2020 (Permalink)

Construction worker wearing safety harness and safety line working on a metal industry roof Construction site in Dana Hills, CA

When a broken pipe, heavy rain, or flooding affects your construction site, you could face a lot of frustration, including losses due to delays, repair and removal costs, and re-working of the area. It's important to recognize that water damage is one of the main types of claims sent to insurance companies. Fortunately, it is possible to avoid these losses with some preventative action, such as making quick work of a necessary water pipe repair.

Prepare for Bad Weather

Any unsecured entryways to your building are vulnerable to rain, wind, and other weather-related sources of damage. Some examples include:

  • Open windows and doors
  • Stairwells and elevator shafts
  • Non-watertight roofs

Prevent damage by creating temporary watertight roofs and covers for those openings.

Check Twice Before Running Water Through the Pipe System

One of the most common reasons for water damage on a construction site is the faulty installation of fittings. Many pipe connections and fittings are made using crimping, so it can be hard to recognize problems with a visual inspection. Get a second pair of eyes to check fittings, correcting any trouble before flooding or major water pipe repair is necessary.

Guard Against System Malfunctions

As construction progresses, your building could be flooded when the fire protection system goes off unexpectedly or when the drainage system doesn't work as it should. One of the best ways to avoid system malfunctions is to hire authorized professionals to complete the installation of those systems. When damage does happen, contact commercial construction water damage repair experts to speed up the corrective repairs.

Prepare the Surrounding Area

The slope of the surrounding land and improper drainage can direct water flow into the basement of your building. If drainage systems are inefficient for the amount of water or are blocked by debris, flooding may be a consistent problem. Some solutions to this problem include grading the soil away from the construction site and doublechecking the amount of drainage available as you work.
Water damage may be as simple as a needed water pipe repair or as significant as a major overhaul throughout the building. Make sure you understand the most likely causes of water damage and learn how to prevent them to protect your Dana Hills, CA, construction site.

How To Clean Items After a Flood

12/12/2019 (Permalink)

Air movers placed on floor, there is a table with paper and other utilities Drying equipment in a South Laguna Beach, CA home

It doesn't take much water in home to cause problems. While structural damage may be costlier, losing personal items may be a bigger concern. Floodwater can ruin furniture, clothing, books, electronics and pictures. However, if you call an experienced team of flood cleanup experts, you may be able to salvage many of these belongings. The pros have the skills and equipment to clean even severely damaged materials.

Why Call the Professionals?

If a broken pipe or other issue brings water in your South Laguna Beach, CA, house, you shouldn't try to remove the water and clean up by yourself. Flood removal companies specialize in extracting the water, drying the area and sanitizing your home. Professionals bring the following to the job:

  • Proven techniques and tactics to clean up after a flood
  • Prompt attention to your needs
  • The proper licenses and insurance
  • The tools to tackle the project safely

Cleaning Documents
If you have books or important papers you want to save when there is water in home, the cleanup crew can help. The team will handle the documents with gentleness, carefully laying each of the wet items to dry. The professionals may use techniques such as freeze-drying, dehumidification or vacuum freeze-drying.

Cleaning Furniture

Floodwater can wreak havoc with couches and chairs. These items can soak up large amounts of water. Without prompt attention, mold can grow, and the furniture may be unusable. Cleanup technicians will use dry cleaning to extract all the water from the furniture. Next, the team will completely dry the items with high-powered fans. An important step in the process is sanitizing the materials.

Cleaning Electronics

After a flood, never turn on your electronics. Only professionals should clean computers, radios, computers and other electronic equipment. Specialists start by cleaning the outside of the items and then move to the interior.
Water in home can bring significant consequences. To avoid losing your possessions, make sure you call a team of experts to clean up.

How To Replace a Toilet in Your Home

10/14/2019 (Permalink)

White toilet bowl in the bathroom New toilet replacement in Dana Point,CA

A leaking toilet is a common problem that every homeowner will encounter at some time. When it happens to you, there are a few choices. You can call in a plumber and take care of it once and for all, or you can try and fix it yourself. Letting the problem fester is a bad idea, for these reasons: it's annoying, it will get worse and it can leave your home vulnerable to a sewage problem or other types of water damage. Fortunately, fixing a faulty toilet, depending on the exact problem, can be relatively easy item to repair. Here are a few steps to consider when working on an old toilet in Dana Point, CA.

Use the Right Tools

Just like any job, toilet repair requires a few useful tools. Once you find where the leak is coming from, these tools will probably come in handy:

  • A towel and sponge to sop up any standing water
  • A wrench to tighten or loosen the bolts at the toilet base
  • If the toilet needs to be removed, a pair of needle-nose pliers to reach bolts
  • A putty knife to scrape off the old gasket from the floor
  • Pipe-joint compound to seal any new connections of pipes or supply lines

Having the correct tools when addressing a leaking toilet will speed things up. This will also protect against breaking any important components.

Follow the Right Steps

Always turn off the water line before making any changes to the toilet. If the toilet has to be removed, make sure all water in the toilet bowl has been flushed and sopped up. Unscrew the security bolts on the floor, and then gently rock the toilet back and forth and lift it from the wax gasket. From there you can replace the old gasket with a new one, or if the problem is more complicated it might be time to call in a plumber. Always, have a number on hand for a water cleanup team in Dana Point, CA, in case the repair job goes bad or in case water damage needs to cleaned up.

How To Replace a Toilet

8/29/2019 (Permalink)

Leaking toilet Leaking toilet in a Lantern Village, CA

How To Replace a Toilet

A well-kept bathroom is an important part of any home in Lantern Village, CA. However, an old, leaking toilet will need to be replaced over time. Without prior experience, installing a new unit can be a daunting task. Fortunately, toilet repair and replacement takes just a few steps:

• Turn off the water and disconnect the toilet

• Move the old toilet and replace the wax seal

• Place in the new toilet and test

Handling the Old Toilet

First, the water needs to be turned off. Behind most toilets is a water shutoff; turn the handle counter-clockwise, then flush the toilet to drain it as much as possible. Next, remove the connecting hose from the tank with an adjustable wrench. There will be leftover water in the hose and tank, so have a bucket on hand to catch the drainage. Lastly, there are two bolts on either side of the foot of the toilet. Remove the nuts and washers on both.

Moving the Old Unit

Now it’s time to remove the leaking toilet. Have another person assist with the lifting; it’s difficult and dangerous to do so alone. Move the toilet into the bathtub and maneuver it onto its side so any trapped water can drain out. The pipe and wax seal in the floor will now be visible; using a razor blade, scrape off as much wax buildup as possible. Then, remove the old wax seal and carefully lay on the new one.

Bringing in the New Toilet
The old bolts can now be removed and replaced with those from the new toilet. Bring the new toilet in and carefully place it over the bolts, then add the washer and screw on the nuts. Attach the water hose to the tank, reactivate the shutoff and allow the tank to fill. Finally, give it a test flush and check for leaks or other issues. Otherwise, remove and dispose of the old toilet — when in doubt, contact a plumbing specialist to learn how to safely do so.

Replacing a leaking toilet doesn’t need to be a difficult process. With the right knowledge, safety measures and tools, this simple procedure can keep any bathroom comfortable and running smoothly.

Common Toilet Problems and Easy DIY Repairs

6/13/2019 (Permalink)

A leaking toilet may indicate a problem in the water supply line

As a Capistrano Beach, CA, homeowner, you don’t want to call a plumber for every little repair job. In your frugal mind, a leaking toilet or clogged pipe is simply not worth the service fee. If you are experiencing one of the following three common toilet problems, consider fixing it yourself. Not only will you save a little money, but may also earn some bragging rights.

For the Toilet that Doesn’t Stop Running

A running toilet comes with the recognizable sound of running water. If your toilet is endlessly refilling, you may have a leaky flapper. Start by doing the following:

  • Turn off the toilet’s water supply
  • Remove the old flapper
  • Replace the flapper with one of the same size

If this toilet repair doesn’t seem to work, consider replacing the flush valve seat as well with parts found at your local plumbing supplier.

For the Leaky Toilet

No one wants to walk into the bathroom to discover sitting water around the base of their toilet. A leaking toilet may indicate a problem in the water supply line. Find the area where the shutoff supply valve connects behind your toilet or under your sink. Wrap the packing nut on the water supply line with cloth and tighten it with a pair of pliers.
If the leak persists, turn off the water main in your home and disassemble the toilet’s shutoff valve. When inside, bend and loosen the neoprene rings a bit before cleaning and reassembling them.

For the Wiggly Toilet

An old toilet may accrue gaps and shift overtime. Start by tightening the bolts at the toilet base with a crescent wrench or pliers. If wiggling persists, shims can be used to fill gaps that are making the toilet uneven to the floor. Once the toilet is stabilized, apply a fresh line of caulk around the base to hold it in place.

If water damage from your toilet has occurred in your home, look for a water cleanup team near you. Never let a simple toilet fix throw a wrench in your day. These DIY tips will help you repair a leaking toilet in no time.

What Is Secondary Damage?

4/16/2019 (Permalink)

SERVPRO uses equipment to remove water and dry properly to ensure no moisture is left for secondary damages.

While water is essential for your survival, it doesn’t suit you well in some situations, especially when it comes into contact with materials in your office building in large, sudden quantities or consistently over long periods of time. An immediate burst of flooding can cause terrible damage, but undetected water over many months or years can introduce secondary damage and other problems such as black mold. It’s important to understand the issues that can arise when gradual water damage occurs.

How Flooding Starts

You try to guard your Aliso Viejo, CA, business against disasters, but they’re not always possible to predict or prevent. Floods are among the most devastating emergencies you could face at work and one of the biggest causes of secondary water damage. Here’s how they can start:

  • Sewer backup
  • Leaky or broken pipes
  • Weak roof or missing roof shingles
  • Poor drainage
  • Water that finds its way into your building’s foundation

What It Leaves Behind

When water gets on the floor, onto furniture or on the drywall, you may face damage even after you clean it up. This is known as secondary damage. From this, you may find fungal growth and other bacteria in parts of your building. It usually requires a trained professional mold remediation specialist to remove.

What Happens If You Find Mold

If you spot this type of damage, there’s a good change black mold is present. This isn’t something you should try to clean up yourself, and you definitely don’t want to ignore it. A professional crew will use specialized chemicals and processes to get rid of the mold and sanitize the affected area so you feel comfortable resuming your work duties in the building.

What You Should Watch To Stay Proactive

Parts of your building with high humidity, such as laundry facilities, bathrooms with showers or exercise rooms, may be susceptible to mold growth before or after a flood. Also, you should check your plumbing systems regularly.

You don’t want to find black mold at work. Be on the lookout for problem areas and be prepared to call the professionals if water damage occurs.

Flooded Basements: Things You Must Remember

3/14/2019 (Permalink)

Flooded basement in Emerald Bay, CA

Flooded Basements

A residential basement flood is never fun. Any homeowner in Emerald Bay, CA, who has suffered through one understands this. If you are such a homeowner, it is understandable that you would want to find ways to remedy such a situation. However, there are a few things that you need to remember before trying to fix a flood completely on your own.

1. Don’t try to save electronics. Mechanical equipment, appliances, electrical motors and other similar items should be thrown out and replaced if they have been exposed to flood water in your basement. Insurance coverage might include the replacement of such items in the event of a basement flood, so check with your policy and your agent. Flooded drywall, carpet, insulation and similar materials will most likely need to be discarded, as well.

2. Stay away from flood water. Entering your house while it is still water logged from a flood could lead to you being endangered by electrical hazards and deep waters. Find a way for the water to be removed or the power to be cut by professionals before entering your home.

3. Always use a flashlight. If you get cleared to enter your home while it is flooded, make sure that you have a flashlight and proper water-wading clothing at all times. Always watch your step, and have someone either with you or nearby at all times if you can.

Handling a basement flood all on your own is not usually a good idea. In most cases, it makes sense to enlist the help of your local residential water damage cleanup company to help you clean up the water, figure out a reasonable cleanup plan and take action to restore your property. Professional cleanup technicians can help you find solutions that you may not have thought of on your own, increasing your chances of a happy outcome.

How Much Damage Can a Toilet Overflow Cause?

1/18/2019 (Permalink)

Sewage backup is contaminated with biological viruses and bacteria

A flooded toilet can cause damage on one or more floors of a home in Dana Point, CA. You should immediately contact a plumber upon noticing signs of a blocked drain line and take measures to limit sewer damage. Here are some of the types of damage a toilet overflow can cause.

Contaminated Water

Water from a toilet overflow is almost always contaminated. Restoration professionals categorize water damage into three categories:

  • Category One clean water, originating from supply lines
  • Category Two contaminated water, from showers or appliances
  • Category Three contaminated water containing solid waste

Water from a flooded toilet is likely either Category Two gray water or Category Three black water. Either category of sewer damage calls for disinfection in addition to cleaning and drying.

Damaged Building Materials

Contaminated water can permeate porous materials such as carpet or drywall. These materials cannot be completely disinfected, and may pose a continued risk of microbial growth. For this reason, mitigation experts recommend tearing out these materials prior to disinfecting and drying the area. Carpet, drywall, or damaged ceilings on a lower floor can be replaced during the restoration process.

Secondary Damage Risks

If damage is not cleaned up quickly or disinfected, there may be an increased risk of several types of secondary damage. Here are a few of the most common forms of additional damage:

  • Bacteria
  • Staining
  • Mold

Immediate mitigation and timely cleanup can limit the extent of primary and secondary damage. Try to keep water from spreading until a plumber arrives to clear the drain line blockage.

If you are not sure how to handle sewer damage, rely on a sewage company in Dana Point, CA. Although homeowners insurance probably will not cover the drain blockage, the damage that results should be covered. This may not be the case if the issue is due to a backup in an outside sewer or drain.

3 Types of Home Floodwaters

12/27/2018 (Permalink)

Flooded home in Laguna Beach, CA

Water Categories

No homeowner in Laguna Beach, CA, wants to have to deal with a flood. After all, not only can floodwaters destroy the comfort and condition of your home, they can be downright disgusting. You may not know, however, that floodwater poses varying risks. When talking about water and the damage it causes, technicians usually group contaminated water into three categories.

1. Clean Water

The first category of floodwater is clean water. This water comes from a clean source, such as a leaky pipe, damaged supply line or broken faucet. As the name suggests, clean water is not contaminated when it leaves the source. It may, however, run through contamination when it spreads.

2. Tainted Water

While clean water comes from an uncontaminated source, tainted water has contaminants before it spills. Contaminants can be essentially anything, so the contaminated water you must address is likely specific to your home. That doesn’t mean, of course, that this type of floodwater does not cause damage. When planning a cleanup, you must expect to remove water and any pollutants suspended in it. Depending on the type of contamination, you may need to approach cleanup differently.

3. Sewage and Exterior Floodwater

The third type of floodwater is often the most serious. Sewage, also called black water, likely contains unhealthy bacteria. The same is true for exterior floodwater. When addressing floods of this type, you likely need some professional assistance. A water-contamination specialist can survey your home and recommend a plan of action. Since technicians have both expertise and equipment, they can usually restore the comfort, condition and value to your damaged home.

Your home in Laguna Beach, CA, is probably one of your most valuable investments. As you probably know, flood waters can wreak havoc on your house. Whether you have clean or contaminated water in an unintended area, you simply can’t ignore it. By understanding the classifications of floodwater, you can better plan to remove it from your home.

Problematic Noises From a Water Heating Unit

10/10/2018 (Permalink)

Water heater making noises in your Laguna Beach, CA home

The water heater in your Laguna Beach, CA, home may make noises while it is in use. Not every sound from this system is cause for alarm, but some of the sounds may be worse than others. Having a basic understanding of problematic noises can help you understand when to call in a water damage expert and when to leave your heater alone.

1. Crackling

The sound of crackling and popping could mean your heater has too much sediment buildup. The sound is caused by residue caking the heating element. As the heat rises, the water trapped by the sediment is forced through the buildup. Eventually, the buildup may become too thick for the heating element to work properly. You can address this problem with a water heater flush.

2. Screeching

When the valves in your heater are not set properly, you may hear a scream-like sound come from the unit. This screeching typically occurs when the valves are not opened wide enough. The buildup in pressure could eventually lead to a pipe burst or other issues.

3. Hammering 

A knocking or hammering noise could be a sign that your piping has to undergo major water pressure changes. This sound may often follow the shut off of a faucet. While it may seem harmless, the rattling of the pipes could cause damage to the interior of your walls or the plumbing.

4. Humming 

A low humming coming from your water heater could indicate there is a loose heating element. When the water heats up, the fast-moving particles cause the loose element to shake. If left unattended, the element may break due to the repetitive movements. However, this is an easy fix. Your professional simply has to re-tighten the coil.

You rely on your water heater to provide comfortable water to your house. Strange noises coming from this system may give you heads up that something isn't quite right with the equipment.

4 Things You Should Know About the Water Cleanup Process

8/14/2018 (Permalink)

Air mover on a water loss in a Laguna Beach, CA home

You never expect a flood to affect your Laguna Beach, CA, home, but the truth is it can happen to anyone. Whether heavy rains bring standing water or a pipe burst causes a flood, you need to know how to address the cleanup process.

How to address the cleanup process

  1. It's best to turn to professionals. You may want to save yourself some money by tackling the cleanup on your own. Cleaning up after flooding shouldn't be a do-it-yourself project. If you don't get control of the moisture correctly, you could end up having to deal with mold growth, structural damage and other major problems. Working with a professional remediation team makes the process simpler.
  2. Time is not on your side. Because you need to hire a cleanup crew, you may want to take your time to find the best team out there that fits in your budget. However, you need to address a pipe burst as quickly as possible. If you let water set in your home for too long, you can increase your chances of mold growth. Even clean water can provide a great environment for spores to start colonizing.
  3. Your insurance policy may help. Paying for a water damage restoration and cleanup can make your head spin. Thankfully, many homeowner's policies cover at least some causes of flooding. Talk with your provider to find out if your damage could be covered under your policy.
  4. Special equipment may be necessary. Depending on the extent of your problem, the professionals may need to bring in special equipment. A broken water line may be able to be fixed with a simple shop vac, but a backed-up sewer line may require a trash vac to ensure all the sludge is removed from your house.

Figuring out what you can expect after a pipe burst, leaky faucet or other source of a flood can make you feel less stressed. Each cleanup process may be different depending on the source of the water.

What To Expect When Your Home Has Water Damage

6/21/2018 (Permalink)

Dealing with a pipe burst, flooding or any other source of water damage can be a nightmare.

Whether it’s storms, a pipe burst or appliance failure, water damage can happen to anyone, including residents of Laguna Beach, CA. While no one looks forward to dealing with leakage or flooding in their home, having some knowledge of what to expect beforehand can help make the process easier.

Critical First Steps

There are a few things you want to address immediately to help avoid further damage:

• Speak to your insurance provider to get the claims process rolling as soon as possible.
• If a pipe burst, ruptured water lines or a malfunctioning appliance are the water source, make sure that any necessary maintenance or repairs are performed.
• Contact a cleanup and restoration service that specializes in drying out, cleaning and sanitizing the affected area(s).


As for the actual cleanup process itself, the first step requires professionals to inspect the damage and develop an attack plan. If you are unsure of the water source, they can also help you to identify it.


A full water extraction ensures an expedited drying process and helps to prevent the buildup of harmful mold. If needed, carpet and padding are cut out and removed from the home. Some specialists may provide move-out services to help protect your belongings during cleanup.


Due to the porous nature of many building materials, this step is critical to ensuring that all traces of water have been completely removed. Moisture gauges are utilized to monitor the process and guarantee dryness.


The final step involves the cleaning of clothes, upholstery, furniture, walls, etc. This eliminates noxious odors and can save you money by helping to avoid the need to replace expensive belongings or treasured mementos.

Dealing with a pipe burst, flooding or any other source of water damage can be a nightmare. Thankfully, seeking the assistance of a trusted professional will help you ensure that your Laguna Beach, CA, home stays beautiful for years to come. For more information, visit

Pinhole Leaks Are Becoming More and More Prevalent in Orange County

5/31/2018 (Permalink)

Visible water staining on the wood flooring. Blue tape on wall shows how high water has soaked up the wall.

Pinhole leaks are becoming more and more prevalent in southern California. Take a look at this article in the OC Register.

They go virtually unnoticed until all of the sudden water starts to appear. It may be a spot on the carpet that keeps reoccurring. Or the seams of the wood floors starting to discolor or cup. It’s the damage you don't see that can be a problem.  Almost undetectably, drywall, Insulation, cabinetry, baseboards and flooring can begin soaking up this water. If not caught early mold can begin to set in causing more and more damage. The professionals at SERVPRO can help you diagnose these problems and find the extent of the damage. If you suspect your home may be suffering from a pinhole leak don't hesitate to call. Remember, the faster the response the less damage can occur.

SERVPRO of Laguna Beach / Dana Point / Anaheim West
949 831-6201

SERVPRO of Laguna Beach / Dana Point / Anaheim West

949 831-6201

3 Tips for Staying Safe After a Flood in Your Home

3/23/2018 (Permalink)

No matter the cause, the aftermath of flooding in your Laguna Beach, CA home can be devastating. Standing water from a broken pipe, contaminated water from rivers or creeks, and the dangers of mold can all be safety hazards present after a flood. While it can be important to assess the damage, there are a few tips you can remember to keep yourself and your family safe as well.

1. Avoid Electrical Outlets and Systems

Flood water in a home due to a broken pipe can cause severe damage to the building's electrical systems and create shock hazards to people and pets. You may want to avoid entering your home or the flooded area until you are sure the power is off, and seal the room to prevent anyone from entering the area if possible. If you must go into flooded rooms, consider wearing knee-high rubber boots and heavy rubber gloves to minimize the danger of electric shock.

2. Do Not Immerse Yourself in Flood Water

Flooding that enters your home due to overflowing streams and rivers can pose a serious biohazard. These waters can contain human pathogens that may cause gastrointestinal distress, bacterial infections and dangerous viruses. Avoid immersing yourself in these waters, and wait for a professional flood cleanup company to drain it away safely before you enter your home.

3. Do Not Disturb Mold

Mold is a common occurrence after flooding; however, it is a good idea to avoid touching it. Touching growing mold can cause spores to detach and spread to other areas of your home. Once mold spreads, it can be difficult to treat. Take photos for your insurance company, but otherwise, let your flood cleanup professionals deal with its treatment and removal.

Whether a broken pipe or mother nature causes flooding in your Laguna Beach, CA home, there are a variety of dangers that might be present afterward. Knowing how to keep yourself and your family safe can avoid disaster and tragedy until help arrives. Visit for more information on water damage. 

What To Know About Secondary Damage

1/19/2018 (Permalink)

There are a number of damages associated with flooding in Laguna Beach, CA. While many of them are caused by direct contact with the flood water, that isn’t always the case. In fact, secondary damage can still occur after the water has been extracted.

Knowing the Signs

Before you dive into what secondary water damage is, it can help to know what signs to look for. After a flood, these are a few of the most common signs that your residence is being damaged by indirect exposure:

• Bowed wood floors
• Rotten wood
• Black mold
• Fungal growth

Any of these signs could indicate that your property is being damaged indirectly rather than directly.

Understanding Indirect Exposure

The simplest way to explain secondary damage is by referring to it as indirect exposure. This is damage that is done after the initial flood and without contact with the original flood waters. The way that this happens is that moisture can evaporate and contamination from the original intrusion of water can remain in the residence. The high humidity that this causes can lead to a spread of black mold growth that can be damaging to your property.

Preventing Damage

The best way to prevent indirect exposure is to act quickly when there is a flood. If you take a prolonged amount of time to clean up the water, it may lead to more contaminants and more places for those contaminants to hide. When dealing with a flood, utilize the help of a professional remediation service, which will be able to help you prevent further problems.

Secondary damage, or indirect exposure to contaminants and water, can lead to problems such as black mold, warped floors and even rot. This is why it’s so important to take care of a flood as soon as it happens. The problems that come later can be expensive and inconvenient.

Visit SERVPRO of Laguna Beach/Dana Point at for more information about water restoration.

3 Ways To Prevent Broken Pipes While You’re on Vacation

1/18/2018 (Permalink)

Nobody wants to leave on a much-anticipated vacation only to come home to a broken pipe. If flooding occurs when you are away from home in Laguna Beach, CA you may not only have to deal with water pipe repair but also with the extensive water damage that can result from prolonged flooding. Luckily you can keep your house safe while you’re gone by taking a few preventative measures.

1. Check Before You Leave

Before you head out on your trip, it can be helpful to examine the pipes in your home to make sure that no problems already exist. By catching any problems before you leave, you could save yourself a lot of effort later on.

Some things to check include

• Hoses going to appliances
• Water heaters
• Pipes under sinks

Make sure all these elements are in good condition so you can avoid coming home to a flooded house.

2. Have Somebody Keep an Eye Out

Getting a neighbor or family member to check on your house while you’re away can only help. When it comes to flooding, time can make a huge difference. If there’s somebody who can catch problems early on and get any necessary water pipe repair underway, then you’ll be a lot better off in the event of a leak.

3. Turn It Off

Perhaps one of the best options is to turn the water in your home completely off. Using the water main in your house, you can insure that no new water reaches the pipes. If you are concerned about pipes freezing and bursting, you can drain them after the water is off.

If water damage should occur even after all the steps you’ve taken against it, you can always hire a damage repair company to assist you with water pipe repair and water damage restoration. Although there are always risks for flooding, you should feel a lot better after leaving your house prepared.

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Tips for Water Damage Management

8/28/2017 (Permalink)

Tips for Water Damage Management

Residential and commercial areas can experience damage that can result from various causes such as floods, storms, water leakage, pipe breaks, supply line break and other different causes. The mitigation process varies depending on the reasons for the damage and from one situation to another. In the case of floods in home or business, the flood damage on the property requires an immediate water cleanup. Water in homes or water in business requires trained professionals to handle it, and it is, therefore, important to ask for help from a professional water damage mitigation company. Below are some of the tips you can use to manage the damage.

? Cutting off the power supply
Turning off the power supply is one of the best things to do fast. During flooding, a fire emergency can also arise when water and open power current comes into contact. The water cleanup should be carried with the least time possible since damage occurs after flooding. The drying process should then follow to rescue items that would have been destroyed by the flood damage. Unfortunately, some of the items cannot be salvaged through drying them.

? Identify the source of water
It is important that you determine the source of water especially if the flooding is not as a result of storms or rain. Water in homes or business may be as a result of pipe break or supply line break. Therefore if the source of the water is not identified and fixed the water cleanup process will not succeed. When mitigation and restoration are taking place repairs should also be done where possible. If the water in homes or water in business is as a result of continuous storms or heavy rain fall the water damage mitigation company will use a different method to come up with a solution.

? Speed up the water cleanup process
The water cleanup process has to be done as quickly as possible. For example, if the water damage occurs in a business or a flooded home you might incur losses or even experience microbial growth such as mold. However, the time taken for mitigation and restoration is based on the severity of the flood damage and effectiveness of the restoration company. Water in business might take a long duration than water in home or a flooded home.

? Choosing the right restoration professionals
The mitigation and restoration process also involves sterilization and disinfecting areas with health hazards. Therefore, a professional restoration company should not only do a water cleanup and drying process but also have the necessary equipment for fixing the damage for example in cases of pipe breaks or supply line breaks, which require specialized equipment. A professional water damage and restoration company should also offer a piece of advice.

? Choosing a good insurance plan
In case of water in homes or water in business, the insurance company can manage the disaster. However, some insurance companies will only cover flooded homes and businesses, or it might cover both. This is determined by the insurance cover you had applied for and the insurance policy regarding your cover. It is therefore important that when applying for an insurance cover always take the comprehensive one that will cover a flooded home/business in case of a disaster.

? Looking for help from professional restoration company
In most case when the owner decides to do the cleanup process he might only do it thoroughly. You might be able to do some of the cleanups, drying and salvaging but you are likely going to miss some steps since the damage cleanup process and restoration follow some procedure. It might also require experienced crew to fix the pipe breakages and the supply line breakages.

? Evaluation of the water damage
After the flood damage has occurred, it is important to do an evaluation. By doing this, you can identify the damaged items or furniture and see which of them can be repaired. This will save the cost of buying new ones. It is also advisable to conduct a regular check up on pipes to prevent pipe breaks or supply line break since this is preventable not like the rain and storm.
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Cleaning Tips after Water Damage

7/25/2017 (Permalink)

Cleaning Tips after Water Damage

While it is an important component of life, water in the home can cause innumerable damage. A supply line break or pipe break can also cause extensive water damage. It can destroy both the property as well as the house itself. To prevent water damage or a flooded home, there are various mitigation steps developed that can be implemented beforehand. Obviously, the first step is to build your house in an area that is not prone to flood damage. The other is to install gutters so that rainwater is harvested and redirected to the proper drainage. You can also ensure that you have a good plumbing system so that there are no leaks. However, should the mitigation steps not work effectively, you can always call for water cleanup services. There are some steps you can take after water damage to help with the water cleanup and restoration before the restoration company arrives.

Unplugging appliances

After incurring water damage or a flooded home, you need to save as much property as you can. If the damage is as a result of a supply line break or pipe break, you need to inform the relevant authorities. As you take mitigation measures, call a restoration company. Try and unplug all electrical and electronic appliances immediately. These include television sets, fridges, microwaves, and air conditioning units. Alternatively, you can switch off power at mains circuit. You then need to move the items including furniture and other movable things to a dry place before you start with the water cleanup.

Water removal

If the flood damage is extensive, you will be left with a flooded home. Thus, you need to start removing it before it causes more damage. If you still have power or a generator pump, you can remove the water to the drainage. If you do not have either, manual work will do. Use buckets and mops to remove as much as possible. A supply line break or pipe break will also call spillage of water. Direct this water into the sewer or if that is filled up from the flood damage, pour it on your lawn or any other surface


Once you have removed the water in the home, it is time for drying. For this, you can use a fan or a dehumidifier. If the rain has stopped, you can open up the house to let in air which helps in the drying process. If the flood damage has affected the drywall, you may have to cut out the dump parts. If you have a basement, it is the most likely place to suffer the worst damage. Ensure that you pay extra attention to this area. If you neglect some portions, mold may start growing and weaken the foundation of your house. Drying serves the purpose of ensuring all water in the home is removed before treatment.

Water cleanup

If you have water in the business, your work may be curtailed for a while. However, it is important to go about the restoration steps involved as soon as possible so as to get back to work. Once the water in the business has been removed and drying done, start cleaning. Use cleaning agents with disinfecting properties to ensure there are no chances of mold growing in addition to the water damage. Before you embark on restoration and after the water cleanup is done, you can also carry out a final disinfection of the areas affected by water in the business.

Restoration and mitigation

Once the water in the business is completely removed, and drying has taken place, it is time for restoration and then mitigation steps. You need to replace all the damaged property and carry out some repairs on some of the areas such as the dry walls that were cut out. The damaged property should be disposed of properly. Mitigation steps include establishing the cause of the flooding and then taking action to prevent re occurrence.

Professional services

While there is a lot you can achieve by doing the cleanup yourself, you should still consider the services of a professional restoration company for a flooded home. These are the individuals with the experience, skills, and equipment necessary to help clean up after water damage. The restoration company can also offer you advice on how similar occurrences can be prevented. They come equipped with the know-how needed to ensure that all the water in the home is removed and that as much property as possible is salvaged. They will also repair the supply line break or pipe break.
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Effective Water Damage Restoration

6/30/2017 (Permalink)

Effective Water Damage Restoration

Water damage is no laughing matter. Whether the water in your home or water in your business has come from flood damage or an internal source, it is imperative that water cleanup begin immediately. Generally speaking, if you have water damage to your home or water in your business it is not something that you'll want to try to handle yourself. Allowing water damage, which will often be hidden from view, to stagnate can cause major problems to home, eventually requiring expensive restoration measures. With prompt action, water damage can be controlled, saving the structure and its contents.

The water cleanup and restoration process

The primary goal of the water cleanup and restoration process is the mitigation of damage to the structure and its contents. Measures involved in the mitigation of damage are fairly well established and will have consistency from one water restoration company to the next. One thing that is important to realize, however, is that you will most likely want professional help for any water cleanup task that involves more than a few gallons. The consequences for not immediately beginning mitigation and restoration procedures can be severe, leading to extensive structural replacement costs and, in severe cases, even condemnation of the property.

The water cleanup process begins with a phone call seeking professional help. Any significant water in the home should be handled by professionals. You don't want to allow water that has seeped into spaces that aren't readily visible to fester. It can cause structural compromise, create foul odors and lead to mold and mildew formation.

Assessing the extent of damage cause by water in the home

Once water mitigation professionals have been contacted due to water in a business or home, the first step they will take is to assess the extent and severity of the damage. This is one of the most crucial aspects of controlling and restoring flood damage or other sources of water damage.

Professional restoration companies have sophisticated equipment at their disposal. These include hygrometers, infrared equipment and other sophisticated means of scanning for water in businesses or homes that has escaped visual detection. It is absolutely crucial that these measures be taken. Not doing so may allow water seepage to fester, destroying structural components and forming mold.

The technician will also assess the threat level of the flood damage and the type of water contained. For water types known as grey and black water, additional measures may need to be taken, in order to ensure safety of the home or business' occupants and to comply with all federal laws.

Water removal

The third step in the restoration process is the removal of water in the home or water in the business. Again, this is a job best left to professionals, who have access to industrial strength vacuum systems and pumps that can eliminate thousands of gallons per hour and operate in submerged conditions.

Drying, dehumidification and protecting furniture and other items

Once standing water has been completely removed, the next step is drying the home or business and its contents. This is another reason that a team of professionals will make things go many times smoother than attempting to deal with the problem oneself.

Professionals use special subflooring heaters and industrial dehumidifiers that can make fully drying a home within 48 hours of the flood damage event easily achievable. Attempting to dry a home without having the adequate equipment and expertise will almost certainly lead to missed water, leading to severe problems down the road.

After completely drying the home or business, the restoration process begins. This includes replacing any carpet that has been removed, touching up furniture that may have been tarnished, replacing compromised structural components and moving all items back into the home. With the right team of experienced professionals, the home or business will appear as if nothing ever happened.
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The Process of Water Damage Restoration

4/24/2017 (Permalink)

The Process of Water Damage Restoration

Water damage will happen to just about everyone during some part of their lives. It could be damage due to water in home or water in business. Either way, it's an unfortunate thing that occurs, and thus, different water damage restoration techniques must be used, such as implementing mitigation tools, utilizing various water cleanup devices and drying techniques, and utilizing various ways for air movement.

There are different classifications of water damage according to the Institute of Inspection Cleaning and Restoration Certification S-500 Standards. It can be an overflow or leakage of water which is category one. With this category, the water is clean; therefore, it's not harmful to anyone if this issue is solved quickly and properly through proper water cleanup and drying as well as resolving leaks. Category two would be a water loss that results from an overflow from an appliance, such as a toilet with only urine, or a washing machine. A grayish color is normally the result of this water loss. Also, water cleanup and treatment must be handled immediately mainly due to bacteria being in this overflow of water. The category three water damage level is very dangerous because of the severe viruses and bacteria that come from an overflowing toilet with feces, or an overflowing sewage or river. Even flood damages are associated with category three. And with this category, deep water cleanup, treatment, mitigation, and drying are crucial for health reasons.

Whether it's a flood damage requiring mitigation or a small leak, water damage restoration is required for water in business or water in home. There are some things the people in homes and businesses can do to salvage items, improve air quality, and prevent even more damage. Otherwise, water damage restoration professionals should do the rest when it comes to mitigation, handling water in business or homes, and other ways in handling flood damage and air movement. Having said all of this, the following are things people in homes and businesses can do in regards to the flood damage:

1. Wiping down surfaces with a clean, soft towel- to prevent possibly extra water saturation that will cause more damage whether it's water in home or water in business.

2. Removing all décor and other things from table tops- to prevent possibly more damage to the items, but it's important not to unplug items, such as lamps, to prevent possible electrocution.

3. Opening windows and doors- this air movement will improve the air quality and other water damage restoration techniques.

4. Turning on fans- this will allow for more air movement to remove excess water, and for drying up saturated furniture, floors, walls, and other items faster.

5. Mopping floors and blotting carpets where water damage happened- this water cleanup will help get rid of the risk of bacteria and viruses.

6. Propping up furniture or putting plastic down between the floor/carpet and the furniture- this is to help salvage items/ prevent further damage from water in home or business.

7. Removing all cushion to place by a window or by the AC vent- this is important for drying and saving your cushions. Visit for more information on water damage.

How To Manage Water Damage Restoration Of Your Home

4/24/2017 (Permalink)

How To Manage Water Damage Restoration Of Your Home

No homeowner should attempt to recover from a flood alone. They will find the house much easier to recover once they have called a water damage restoration and mitigation firm. The firm that does mitigation and water damage restoration knows specifically how to make the house look beautiful one again, and they will do all the work on their own. They will handle everything from water cleanup to repairs on the house, and this article explains how they will find their home returned to a proper condition.

#1: The Water Damage Assessment

There are many people who must have water damage assessed in their home before they may choose to begin repairs or recovery. The flood damage will be repaired by the water restoration and mitigation firm, and they will have many people come to the house to repair the house after the water is removed. The water in home issue is unique because the family cannot move in until after they have cleaned up. They will repair all water in home problems in a short time, and they will notice there are many ways to ensure that their home is cleaned.

#2: Air Movement And Drying

The drying and air movement process is one that must be handled by the company as soon as possible. A water restoration team knows all the mitigation methods, and they will run fans, open windows and use other mitigation techniques to ensure the house will be dry. Any flood damage or water damage must be repaired as soon as possible, and the water must be removed from the house using the traditional air movement and drying techniques that are used acros the industry.

#3: Water In Business Problems

There are many water in business problems that may be handled the moment the mitigation company arrives at the house, and they will show the customer how water damage restoration is completed. Water cleanup may be completed in moments, and it will be a full process that involves the removal of all water damage and flood damage. The flood may be internal, and it may be external if there were storms in the area. Water cleanup may take some time, but it will be done using only the finest techniques.

#4: Moving Quickly

Water in home and water in business problems must be removed as quickly as possible, and someone who has an idea of how to handle all the water will know how to complete the process of water removal. The water cleanup process involves the air movement and drying that must be done, and there are many technicians who will arrive at the house to complete the job.

Flood damage may be removed using water damage restoration tools, and there are many people who will find their water in home or water in business issues may be removed in an instant. Their work may be done in an instant, and it is an easy way to return the building to its old glory. Visit for more information on water damage restoration.

Taking Care of a Water Loss in Laguna Beach, CA

3/24/2017 (Permalink)

Water Cleanup Team in Laguna Beach, CA

Taking Care of a Water Loss in Laguna Beach, CA

When one thinks of Laguna Beach, CA, one does not normally think of flooding. However, when torrential rains come periodically and En Nino powers through the area, floods can occur. Of course, a person might have a pipe inside their house break, or a sewage backup could occur as well. Floods from some of the recent rainfalls have affected Laguna Beach, CA, but also had had an effect on the surrounding municipalities such as Dana Point and Aliso Viejo. California does not usually have floods, but if it rains hard enough flooding can be a real problem.

In any event, any homeowner or business should be prepared for water damage or flood damage in cases where water overcomes a dwelling or business. Flooding is defined as any accumulation of water inside of a home or business where damage occurs. Standing water can be particularly dangerous in any area of a home or business because it could be covering an electrical outlet and a person could be electrocuted by touching the water.

An individual should not touch standing water if at all possible, and the first thing to do if the water is coming from a broken pipe is to shut off the water if the shut-off mechanism is available. If a water in home or a water in business situation has occurred, there are definite measures that can be taken. Flood water can also contain countless harmful contents such as chemicals, raw sewage, pesticides, mold, bacteria, fertilizers, and petroleum products. Just breathing the fumes from raw sewage can be harmful to humans.

In most flooded situations, immediate restoration of a flooded structure is beyond the scope of the residents or the business owner, and the best tactic to take is to immediately evacuate. Later, when the flood waters subside, mitigation of the water damage can be started and taken care of.

Once flood waters begin to subside outside, the water inside can be removed. Usually, this is done with high-speed pumps. This can be accomplished quite rapidly which leaves a wet and damp interior that must be dried out. The drying process is accomplished with heavy industrial fans which cause air movement over the affected areas. Gradually this drying and air movement method will work, but it can take several days to a week to get the area dried on the surface.

Mold is a very difficult infestation to deal with. It always will appear in a moist or wet area, if the area is dark and has no moving air. This would include closets, basements, crawl spaces, attics and other dark areas of a building. It comes from spores that float through the air, and when they land on a conducive spot, they grow.

Mold should not be wiped off because it will look like it is gone, but it has roots that do not wipe off, and it will grow back. Mold should be handled by experts who know how to kill and eradicate it, so it will not come back.

Bacteria is another real threat because flood damage is one thing, but bacteria is the invisible menace and must be guarded against. Flood waters can contain all kinds of things from raw sewage to all kinds of chemicals, pesticides, fertilizers and petroleum products. E-Coli, cholera, Salmonella, Hepatitis A, Typhoid, and Tetanus. Illnesses from mild intestinal problems to more serious disease can result. This is why it is a good idea to evacuate if a flood occurs and leave the cleanup to professionals if possible.

The Rest of The Process
After the areas has become relatively dry, it is time to begin to throw out all of the items that have soaked up water. Sofas, cushions, easy chairs, rugs, carpets, padding, wallpaper, drywall, pictures, curtains, draperies, wallboard and anything else that has soaked up any water needs to be discarded. This is because that these items are ruined and will harbor bacteria and mold that can never be gotten rid of.

Next, the entire affected area must be cleaned and sanitized. All of the bacteria must be killed as well as any mold. As suggested it is best if a mold removal company can be called in for mitigation of the mold and so that it will not reoccur.

When everything is cleaned and sterilized, then reconstruction can begin. New flooring, drywall, paneling, and perhaps even new wall studs and electrical wiring and fixtures are usually completed. This can make a structure that had water in home or water in business issues become like new.

People who have lived in Laguna Beach, Dana Point, and Aliso Viejo and other nearby California communities for a few years have experienced flooding from time to time when some of the more torrential rains have occurred. Some folks who are new to the area may not have had much experience with flooding, but they should be made aware of the possibilities.

Some Precautions To Take
The first precaution to take in case of flooding is to have a plan. In most cases where the flood waters are serious enough to cause standing water of any depth, the best plan is to evacuate. There is not much that can be done to fix anything or get the water out of a structure while the flood is still occurring.

While sandbagging can be a tactic that might work some of the time, there is no way to know how high flood waters are going to get, so having a place to go is of prime importance. Individuals who own businesses or homes should check their insurance to see if it covers floods. Private insurance seldom does, and the only other place to find flood insurance is the federal government. People should check that source to see what is covered and how much it costs.

People should know where the valve is located in their home because if they every have a pipe break, they can shut off the water very quickly. They should also know who is a reliable contractor who would be available to provide clean-up from a flood and be able to rebuild after the cleanup is done. Visit for more information on water loss and the restoration process.

Laguna Beach Multi-Unit Complex Gets SERVPRO Treatment

7/27/2016 (Permalink)

Call us any time 24/7/366 at 949-831-6201 for SERVPRO of Laguna Beach/Dana Point

Recently SERVPRO of Laguna Beach/Dana Point responded to a water damage caused by a plumber working on a separate area of the building. The building was a multiunit apartment complex. This plumber was fixing a pipe that had burst in the slab. They had rerouted the line through the walls and had just turned the water back on, when disaster struck. Immediately after he turned the water back on a supply line under the kitchen sink burst, causing it to flood the upstairs apartment and cascaded down into the two apartments below.

The plumber, who also performs water damage restoration, tried to send their crews out and bill the owners insurance company. However, when the claim was reported SERVPRO of Laguna Beach/Dana Point was dispatched immediately. The restoration crew that the plumber had sent out was not capable of performing the job correctly. They gave no consideration to possible asbestos testing or abatement being needed. In addition, they did not have the correct tools to properly diagnose the extent of the water damage. They simply wanted to cut out all the dry wall in the entire unit and set up lots of equipment to dry the framing. Doing so would have displaced the families in all three affected apartments.

SERVPRO of Laguna Beach/Dana Point was able to help avoid an even larger disaster. We were able to dry most of the affected areas in place as well as prevented the families in the apartments from having to be moved out. This saved the insurance company and the building owner THOUSANDS of dollars in unnecessary expenses. Every day we see plumbing companies trying to start a division which does water damage restoration. Most of these companies do not have the first clue as to how to properly dry down a structure, minimize damage and prevent any further environmental exposures. They seem to think that all you have to do is set up air movers and dehumidifiers and bill the insurance company large amounts of money. So the next time you have a slide of water damage in your building, call the people who know how to get the job done right the first time and don't have dollar signs in their eyes.

Call today at 949-831-6201 or contact us online here.

Check out a list of our qualifications here.

SERVPRO of Laguna Beach Called to Perform Commerical Water Damage Restoration

6/29/2016 (Permalink)

Don't be caught off guard more than you already are, give us a call at 949-831-6201

When a large property manager had a fire sprinkler line crack in a building they manage, they knew to call SERVPRO of Laguna Beach. The pipe had cracked on in the ceiling of the third floor flooding the third level. The water then followed the path of least resistance and found the pipe chases in the concrete floors in between levels. This allowed the water to quickly travel down to level 2 and eventually level 1. As the water reached the ceiling of the level below it quickly began to spread out across the firewalls. It also used the piping from the plumbing and electrical conduit to quickly transport it to other areas of the building. The water cascaded into light fixtures, AC duct manifolds and registers. From there it landed on computers, desks and furniture damaging work product and sensitive documents that were the work of professionals like doctors and attorneys. Fortunately the building engineers were able to shut off the fire sprinklers within 10 minutes of the break.

SERVPRO of Laguna Beach responded in force. Within 20 minutes of getting the call our crews arrived with 9 extraction units to quickly remove the standing water from the carpet and terrazzo flooring systems. Once the major water was removed the electrical systems were checked for safe operation. Fortunately the buildings electrical system was not compromised and we were able to pull auxiliary power from a nearby electrical panel. Once the electricity was secured a project manager walked the job with the building engineer showing him the building materials that had soaked up the water and needed to be thoroughly dried to prevent and inhibit mold growth. A drying plan was constructed and the equipment began to make its way to the building.

Initially refrigerant dehumidifiers and air movers were used to quickly remove the excess humidity in the building. However once they reached their maximum drying efficiency, they were quickly replaced with desiccant dehumidifiers. In addition air movement was reduced as materials reached their moisture equilibrium (fancy word for dry normal).

The property manager was shocked. You see, not too long ago they used to use a company that would always demolish any wet building materials, this would result in expensive demo bills, prolonged restoration projects and upset tenants. The property manager would then have to discount rents in order to appease unhappy tenants. Some were even released from their leases. But why was this job any different? This time they selected SERVPRO to perform the mitigation and drying. At the end of the day, once everything was dry and the repair process was to begin, all that was needed was a few drywall patches and to replace the baseboard. The carpets were then cleaned and the final walk through completed.

How long did it take? From the initial call to completion of the restoration was only 7 days. The tenants were happy, the property manager was happy and the building owners were happy. The property manager remarked "from now on I will only call SERVPRO".

Here at SERVPRO it's a pleasure to be part of a team dedicated to making customers happy! Check out our crew here or better yet, see what other happy customers had to say about us here.

Pin Hole Leaks in Laguna Beach Pipes

5/18/2016 (Permalink)

Top is a before/after of copper piping with epoxy. The two bottom pictures show size and water from a pin hole leak.

SERVPRO of Laguna Beach just finished a water damage in Laguna Niguel at the Phillips residence. This is the 8th time this family has had a water leak caused by a pinhole in a copper pipe. If you live in south Orange County you are probably all to familiar with this scenario. Even if your fortunate enough to to have not had this happen to you, someone you probably know, a friend, a neighbor or colleague has had a pin hole leak in their home. These little leaks that often go unnoticed have caused millions in damages to home owners in the South Orange County area. So much damage in fact that homeowners, homeowners associations and builders have sued the water district in an effort to re-coupe their losses. They alleged that the water district knew about the corrosive nature of the chloramines used to disinfect the water.  In 2015 a just tossed out the class action lawsuit. "The judge ruled that the districts can’t be sued because they’re following state and federal standards for safe drinking water" (Refer to this article To add insult to injury, homeowners insurance companies are choosing not to insure homes that have had multiple water leaks. Labeling these homes as high risk, even non-renewing current policy holders. If they do insure these homes they are excluding water damage on the policy for the first 5 years and sometimes requiring proof that a re-pipe or epoxy coating of the copper pipes has been completed. In addition the cost of insuring these homes has gone up. According to some insurance agents 5 times the normal premiums. And just when you thought it couldn't get any worse, even the real estate market is feeling the strain. The added expense of insuring a high risk home has caused many buyers to walk away from a purchase.  So what's the solution? Be an the look out! Performing a weekly or bi-weekly walk thru of your home can help you to catch leaks before they cause to much damage. Be sure to look in those hard to see closets and walk behind the sofa and furniture. Look for bubbling of the paint above the baseboard line. Or discoloration to the flooring or walls. If you think that you may have suffered a pin hole leak in your home call SERVPRO right away for a free inspection. Turn off the water to your home when on vacation or even when your not home  during the day. If you have had multiple leaks look into getting your home re-piped or epoxy coated to prevent future pin hole leaks. For further reading, feel free to check out our Water Information Page:Water Information Se habla español 

DIY Water Damage Restoration & Why It's A Bad Idea

4/7/2016 (Permalink)

We maintain all drying equipment and have the latest in technology for any water damage job.

 Nowadays more and more people are becoming do-it-yourselfers. It seems that everyone with an Internet connection is on YouTube trying to figure out how they can save money by performing services them selves.

While that is a excellent idea when you have to hook up a home theater system or mount a TV to the wall, attempting to perform your own water damage mitigation drying or mold remediation it's definitely not something that should be attempted on your own. Sure you can rent dehumidifiers and fans, maybe even air filtration equipment, but the consequences for not performing mitigation for the candy bar outweigh the cons. SERVPRO recently arrived to a project in which the homeowner had rented a few dehumidifiers from Home Depot to attempt to dry out his home from a major plus size water damage. While we applaud his efforts, he did not have the proper training, knowledge and or tools to successfully perform this work. In fact when we tested the dehumidifiers that he had rented from the Home Depot only one of them was actually working. The other two were not removing any moisture from the air. In fact they were actually putting moisture back into the air. This doesn't help drying in the least bit and ended up causing more harm and money than the homeowner had anticipated.

Next time you get a new appliance, YouTube a DIY video, but the next time you experience a water damage in your home or office, give the SERVPRO professionals a call. We'll help make it like it never even happened.

What One Laguna Beach Homeowner Did Right Prior To Calling SERVPRO

2/24/2016 (Permalink)

The top two pictures show water damage in the kitchen and the bottom two pictures show water damage and drying in the living room.

Tim of Laguna Beach was recently away one weekend on a Golf Tournament. He and his wife returned home relaxed and happy from a weekend well spent. Unfortunately, they returned home to a very bad slab leak that took over their entire downstairs home. Hallway from the front door that lead to their living room, kitchen and downstairs bathroom and one downstairs bedroom was all wet. The carpet in the living room was still squishy with water and the hardwood flooring in the hallway and kitchen had already begun to buckle and warp. This clearly wasn’t the ending either wanted from their fun weekend, but thankfully Tim had a strong idea of what to do. He instructed his wife to get in touch with SERVPRO as he set to work to help contain the damage.

Below are the great things Tim did to help keep his home from further damage:

  1. He shut off the water to his home since he wasn’t aware of where the water was coming from at first.

  2. He turned off the circuit breakers to avoid possible electrical shock throughout the home.

  3. He started to remove as much excess water as he could from the carpet with towels and sheets. Removing some of this excess moisture before we get there would help from the water spreading to furniture that is resting on the carpet.

  4. He wiped down the hardwood flooring area and opened doors and windows to get a natural ventilation to the house for airflow.

  5. He lifted his long curtains in his living room off the ground to help avoid those soaking up water from the carpet and possibly ruining his curtains.

  6. He also called a plumber to come straight away and figure out exactly what is was that caused all the damage.

Now, even though Tim did all these great things, there were a few more he could have done to better save himself from damage. Unfortunately, he didn’t place anything between his carpet and furniture, so when we came to the site, we immediately had to take couches and tables out of the house to be restored off site. The water had crept up the legs of the tables and into part of the fabric of the couches. Thankfully, we were able to restore these items like it never even happened.

Next, Tim should have lifted any wires off the ground once the electrical was turned off. Things like computer towers on the ground, power cords and lamp wires or TV cords were still on the ground, and those things, once the power is turned off, should also be lifted off ground to avoid further damage.

Upon getting to his home we were able to see he did a great number of things right that benefited both himself from further damage as well as us in being able to aid him faster. His home had to be redone with flooring and a few furniture items restored, but things could have been a lot worse if he had come home later, didn’t do half of what he did, or worse, if he had never called SERVPRO. Our response time was within two hours from initial contact and the work to dry, repair and refurbish some of his furniture took less than a month. He was able to file his claim, get his home back to normal and rest easy upon his next Golf Tournament.

Kitchen Water Damage Restoration in Aliso Viejo

2/17/2014 (Permalink)

This Aliso Viejo kitchen was saved and processed in two weeks. Talk about fast!

During the sale of a home in Aliso Viejo, a pin hole leak was detected in the wall of the cabinetry in the kitchen. The water damage had spread to an adjoining living room affecting the drywall, cabinetry and flooring. The flooring was dried and saved. However the cabinetry, drywall and baseboard had mold growth occurring. After removing all the mold affected cabinetry and drywall, restoration began. The entire project was completed before the close of escrow so the buyers could enjoy their new home! The entire project was expedited in 2 weeks. Not only was the seller pleased with our services, but they have since used us in other similar jobs for transitional housing cases. We are always happy to help when it comes to our residential families getting back into their homes, be it again or for the first time.

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