A Vendor That Knows What You Want
As an insurance agent in Lantern Village, CA, you know that restoration contractors run the gamut from nightmare to dream. You want local contractors to ensure your customers get help as quickly as possible, but local contractors vary in quality, and you can spend too much time checking up on vendors to make sure they meet the bar. You need a preferred vendor that can reach everywhere your customers live, and you need one with reliable standards and practices. You want a vendor that treats your customers like their customers, and you need a group that makes the job of your adjusters much easier. This is exactly why many agents have chosen SERVPRO as a preferred vendor.
What Customers Want
You know contractors in your vendor program are a reflection of your agency, and customers even see vendors as an extension of your company. This is one reason SERVPRO is a top choice for insurance agencies nationwide. You want what customers want, and your customers value:
- A fast, initial response
- Knowledgeable service professionals
- A quick and thorough cleanup
- Quality restoration
What Adjusters Want
As an insurance agent, you are happy that your customer is comforted by the quality and professionalism of your vendor. This vendor has the power of national standards and practices with local reach. Your adjusters are also happy because they know the fast response and resources mean limited damage and limited cost. Your adjusters also appreciate:
- Fast response
- An accessible, centralized claims information center
- IICRC training and practices
Getting What They Want
When disaster strikes, your customers may be scared. Many times, the first impression a customer gets is the one made by your preferred vendors. These vendors can do a lot to ease or ignite customers. SERVPRO is an insurance agent favorite because they get it. They know that sometimes wants are beyond needs. They know what your customers want, and they know what your adjusters need.