Recent Biohazard Posts

SERVPRO of Laguna Beach Helps Rancho Santa Margarita Father Say Goodbye to Son

8/31/2016 (Permalink)

Biohazard SERVPRO of Laguna Beach Helps Rancho Santa Margarita Father Say Goodbye to Son Let SERVPRO of Laguna Beach/Dana Point handle the tough cleaning.

It is all too often that SERVPRO of Laguna Beach/Dana Point is called to a biohazard cleanup site. Most of the time the clean up with be sewage related water from toilets or a sewer back up, some sort of drug related clean up from a drug bust, Animal infestation, hoarding or chemical spills. Every so often SERVPRO of Laguna Beach/Dana Point is called to a job site that comes with a very particular background: Death.

Recently we were called to a job site where a young man was found dead in his home. We were not sure just what steps the family wanted to take, but we were informed that they wanted the affected area cleaned up immediately. We were hired on the spot for both sanitation and repairs and were able to get the job done from start to finish within a week. We pulled flooring where it was affected, sanitized it, and replaced all flooring and boarding that needed to be replaced. We returned the key of the deceased back to his next of kin and thought nothing else of it. We have done many jobs similar to this and have completed each one as swiftly and professionally as we can in order to accommodate the family and friends of those left behind by the deceased. 

Yesterday we received a thank you call from the father of the deceased. He was impressed and thankful that we were able to take this stress off his shoulders while he and his wife were in the midst of the grieving process. It isn’t often that SERVPRO of Laguna Beach/Dana Point is called to jobs like this, but we were happy to help this family in their time of need. If you find yourself in a similar situation, please consider us to help your family by giving us a call at 949-831-6201 or visit our website here.

SERVPRO of Laguna Beach Does Sewage Cleanup in Newport Coast, CA

7/26/2016 (Permalink)

Biohazard SERVPRO of Laguna Beach Does Sewage Cleanup in Newport Coast, CA A backup from a sewer line is no ordinary water damage. Let the SERVPRO of Laguna Beach/Dana Point crew help you get it cleared away.

Raw sewage in the home is not something that anyone wants to experience. The thought alone can initiate a gag reflex. However this is a common occurrence in Orange County. Whether its from the water district performing maintenance on the sewer systems, tree roots that have forced there way into your waste lines or the all to common clogged drain. What may start out as a small toilet overflow can quickly turn into something much worse if left untreated.

            Category 3 water, also referred to as black water or sewage water, may appear to be clean. It may even look clear like normal clean (category 1) water. But it harbors bacteria and viruses that can cause severe sickness and even death. All too often this water is not taken seriously, however it can be infested with viruses like HIV, Hepatitis, Norovirus and hundreds of others. It also harbors deadly bacteria like E. Coli, Escherichia and other viruses all too hard to pronounce. Not something you want your child, spouse, pet, friend, neighbor, customer or patron to come in contact with or ingest. Yes I said ingest. That is the most common way bacteria and viruses from sewage enter into the body. That is why proper cleanup by trained, certified personnel with the proper personal protection equipment (PPE) is so important.

            The Avatezian family in Newport Beach had the unfortunate experience of coming home to a sewage backup. Before leaving the home they had noticed that a toilet in the downstairs bathroom was draining slower than normal. Not thinking much of it they left their home to go to a child’s soccer game. Before leaving the wife had decided to start a load of laundry. Unknown to the Avatezian family, they had a soft stoppage in the main line of their sewage system.

While they were away the laundry machine went through it cycles, draining the water into the sewage system as the washing progressed. The sewage system filled up and then began overflowing the toilets and tub on the lower level of the home. Eventually spilling over into about 80% of the first floor of the home.

            Mr. Avatezian called the experts at SERVPRO of Laguna Beach/Dana Point to do the cleanup. SERVPRO handled everything from the extraction of the water to the cleaning and sanitizing of the contents and restoration of the home. In just 3 weeks the home was looking like new again. Mr. Avatezian commented “you really live up to your slogan, like it never even happened.”

So what practical steps can someone take who has had a sewage or wastewater overflow?

  1. Limit access to the affected area. People are curious and will want to see the damage. Just by walking into the bathroom, kitchen or laundry room where the damage has occurred they may unknowingly come in contact with bacteria or waste water. It may be on the soles of their shoes or an article of clothing. This could then track into other areas of the home where the family dog, or worse yet, a child may then be exposed.

  2. Try to contain the spread of the water. Using old rags and towels to soak up and prevent further water migration.

  3. Prevent cross contamination. Remove your shoes and articles of clothing that may have come into contact with the waste water before leaving the affected area. Bag these items to be cleaned and sanitized later.

  4. Call a professional. Once you have done all you can to stop the further migration of the water, its now time to call a professional. SERVPRO of Laguna Beach/Dana Point is available 24/7/366 to assist you in your time of need.

If you should like to read more about our cleaning services, please feel free to check us out here or if you would like to have a representative reach out to you, you can contact us here.